Frequently Asked Questions
Everything you need to know about your Embark Studios Shop experience.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-15 business days. Shipping costs are calculated at checkout based on location, but we offer free shipping on all orders over $100.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with tags attached. Please visit our Returns Portal to generate a prepaid shipping label.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. Our collections generally follow a modern athletic fit. If you are between sizes, we recommend sizing up for a more relaxed look.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna and Afterpay.
How should I care for my Embark Studios apparel?
To maintain the quality of the fabrics and prints, we recommend machine washing cold with like colors and hanging to dry. Avoid using bleach or ironing directly on graphic designs.
Can I track my order once it has been placed?
Yes, once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.